Cookies we may use
- Strictly necessary: keep the cart, checkout, account, security and cookie choices working. These cannot usually be switched off through our site.
- Preferences: remember selections that make the site more convenient.
- Analytics: help us understand visits and improve pages. Where required, these are used only after consent.
- Marketing: measure campaigns or make advertising more relevant. These are optional where consent is required.
Third-party services
Our ecommerce, payment, security, analytics and embedded-content providers may set or read cookies when their features are used. Their own privacy and cookie notices explain how they process information. The exact cookies present can change as we improve the site or change providers.
Managing your choices
Use the cookie banner or settings tool when it is displayed to accept or reject optional categories. You can also block or delete cookies in your browser settings. Blocking necessary cookies may stop the basket, checkout or account area from working correctly.
Your choice is stored for a limited period, after which the site may ask again. Clearing browser data can also remove the saved choice.
Policy updates
We may update this page when technology, providers or legal requirements change. Check the revision date above for the latest version.
Need help?
Contact our UK support team at support@helixlab.co.uk or use our contact page. Please include your order number when asking about an order.